Terms and conditions
Updated and Effective Date: 23 May 2022
YOU CONFIRM THAT YOU ARE OVER THE AGE OF 18. MINORS MAY NOT REGISTER TO USE THE SERVICES OF BEAUTIPURA AND ARE PROHIBITED FROM TRANSACTING ON THE WEBSITE.
BeautiPura may present information and content, including but not limited to, articles, opinions, text, statistics, data, product information, time stamps, software applications, commentary, advertisements, graphics, photographs, illustrations, calendars, designs, games, reviews, video and audio files, buttons, icons, programs, and code, in addition to User Generated Content (as defined herein) (collectively, “Content”), that is owned or licensed by the Company. The Services may also include materials, applications, and information owned by third parties and made available through the Services by virtue of a license, grant, or some other form of agreement between the third party and BeautiPura.
BeautiPura is not responsible for inaccurate information provided through the Services and makes no representations as to the accuracy, reliability, timeliness, or completeness of Content, including without limitation the availability, description, or effectiveness of any product. BeautiPura does not assume any liability for any loss that may result from the reliance by any person upon any Content provided through the Services.
Through the Services, you may be able to review Content, set up a user account, upload and download files, register for membership, make purchases, sign up for contests, communicate and establish relationships with other users, and post photographs, videos, and audio clips, reviews, information, opinions, and comments. BeautiPura reserves the right to change, suspend and discontinue any aspect of the Services at any time including, but not limited to, the nature of the Services offered, databases, hours of availability, and software needed for access or use. Notwithstanding anything herein to the contrary, BeautiPura reserves the right to permit or restrict any user's access to the Services in its sole and absolute discretion, including the termination of user accounts.
Availability of Services.
Not all the Services are available in all geographic areas, and we reserve the right to restrict any user from the Services at any time, without notice. The Services are not directed at, or intended for distribution to or for use by, any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation, or any non-UAE jurisdiction or country that would subject BeautiPura or its licensees or affiliates to any registration requirement within such jurisdiction or country.
We reserve the right to withhold services and will not trade with countries that are sanctioned by the Office of Foreign Assets Control (OFAC), or which are sanctioned by the Government of the United Arab Emirates.
Ownership and Use of Content.
Except as otherwise set forth herein, as between you and BeautiPura, all Content is owned by BeautiPura and is protected by worldwide copyright laws and treaty provisions, unless otherwise indicated. You may make and use printouts of the Content for your personal, non-commercial use only, provided that the printouts retain all copyright, trademark, and other proprietary notices. Use of the Content on any other website or in a networked computer environment for any purpose, or any other republication or redistribution of the Content, including, without limitation, framing the Content within another website, is expressly prohibited without the prior written permission of BeautiPura. Please contact us at firstname.lastname@example.org with any licensing inquiries.
In addition to the above, except as described by the limited licenses herein, or required by law, neither Content nor any portion of the Serviced may be used, reproduced, duplicated, copied, sold, resold, modified, or exploited in whole or in part for any purpose without the express wrote consent of BeautiPura.
By providing information or posting Content through the Services, you hereby grant the Company a perpetual, worldwide, irrevocable, unrestricted, non-exclusive, royalty-free right and license to use, copy, edit, license, sublicense, adapt, distribute, display, publicly perform, reproduce, transmit, modify, create derivative works from and edit any such Content for any purpose, commercial, advertising, or otherwise, on or in connection with any product, the Services or the promotion thereof. BeautiPura does not assert ownership over your User Generated Content; rather, as between us and you, subject to the rights granted to us herein, you retain full ownership of User Generated Content created by you.
Notwithstanding the foregoing, you hereby waive all rights to any claims against BeautiPura for alleged or actual infringements of any intellectual property rights, proprietary rights, rights of privacy and publicity, moral rights, and rights of attribution in connection with such Content. By submitting User Generated Content on or through the Services, you represent to the Company that such content is original, you are its rightful owner or that you have first obtained permission from the rightful owner to submit it, and that you have the authority to assign and license to the Company the rights described herein. You acknowledge that the Company has detrimentally relied upon this representation. Accordingly, you further agree to defend, hold harmless and indemnify the Company, its parents, affiliates, and subsidiaries, together with their respective employees, agents, officers, directors, shareholders, and licensees (the “BeautiPura Parties”), from and against any and all threats and claims of alleged or actual infringements of any intellectual property rights, proprietary rights, rights of privacy and publicity, moral rights, and rights of attribution raised any third party against the BeautiPura Parties in connection with your User Generated Content.
Furthermore, you agree to release the BeautiPura Parties from all liability and obligations whatsoever in connection with or arising from, your use of the Services and the use by BeautiPura of User Generated Content provided by you. If at any time you are not happy with any aspect of the Services or you object to any Content, your sole remedy is to cease using them.
Limitation of Use.
You agree that you will neither post nor submit any User-Generated Content that:
- is unlawful, threatening, obscene, vulgar, pornographic, profane, or indecent, including any communication that constitutes (or encourages conduct that would constitute) a criminal offense, gives rise to civil liability or otherwise violates any local, state, national or international law.
- violates the copyright, trademark, or other intellectual property rights of any other person or BeautiPura.
- is false, inaccurate, or misleading or improperly assumes or claims the identity, characteristics, or qualifications of another person.
- imposes an unreasonable or disproportionately large load on any infrastructure supporting the Services.
- is for the purpose of spamming or promoting goods or services without our prior authorization.
- is fraudulent or involves the distribution or sale of illegal, counterfeit, or stolen items.
- contains any virus, Trojan horse, worm, time bomb, cancelbot, Easter eggs or other computer programming routines that may damage, detrimentally interfere with, surreptitiously intercept, or expropriate any system, data or personal information, or other harmful components; or is libelous or invasive of privacy or publicity rights or any other third-party rights.
Furthermore, BeautiPura grants you a limited, revocable and non-exclusive license to access and make personal use of the Site, and you acknowledge and agree that you will not: (i) conduct yourself in any manner that may result in disputes, arguments or altercations with other users of the Services or any third parties that you encounter as a result of using the Services; (ii) collect or store personal information about other users of the Services, including collecting user names or e-mail addresses of users by electronic or other means for the purpose of sending unsolicited e-mail, (iii) upload, e-mail or otherwise transmit any material or User Generated Content that contains viruses or any other computer code, files or programs that might interrupt, limit or interfere with the functionality of any computer software, hardware, database or file that is owned, leased or used by BeautiPura, the Services, or their users; or (iv) submit unwanted messages by e-mail or otherwise or post User Generated Content that disparages or insults any user or BeautiPura.
BeautiPura and third-party trademarks and service marks may or may not be designated as such from time to time through the SM, TM or ® symbols. Except when included in any authorized printouts of the Content, you are not authorized to make use of any names, logos or taglines posted through the Services, whether or not designated by such symbols, including without limitation as metatags or in any other fashion without the express prior written permission of the Company in each instance. Nothing herein grants you any right, title or interest in any BeautiPura names, trade names, trademarks, service marks, taglines, logos, patents, patent applications, formulas, technology, or designs (whether or not the subject of a patent application) (together, “BeautiPura IP”). At no time during or after the term of this Agreement shall any user, either directly or through any third party or agent (i) challenge or assist others to challenge the BeautiPura IP or the registration thereof; (ii) attempt to use or register any designs, trademarks, marks, trade names, or trade dress confusingly similar to the BeautiPura IP, or domain names incorporating any of the same; or (iii) incorporate any TSCF IP into any third party designs, trademarks, product names, service marks, company names, domain names, or any other similar designations, without the prior written consent of the Company. If, at any time, you acquire any rights in, or domain name, trademark or service mark registrations or applications for, any BeautiPura marks, names, or designations by operation of law or otherwise, you will immediately upon request from BeautiPura, and at no expense to BeautiPura, assign such rights, registrations, and applications to BeautiPura or its designee.
Registration and Security.
In connection with your use of the Services, you may establish or otherwise receive BeautiPura user IDs, passwords, and other security codes (“User Codes”) that you may need in order to access and use certain portions of the Services.
You agree to provide true, accurate, current, and complete information about yourself as prompted by any registration forms (“Registration Information”) and maintain and promptly update the Registration Information to keep it true, accurate, current, and complete. You hereby authorize BeautiPura, directly or through third parties, to make any inquiries we consider necessary to validate your Registration Information. BeautiPura reserves the right to pursue legal actions against all persons who misrepresent personal information in any transactions or are otherwise untruthful about their identity, and to suspend or cancel accounts registered with inaccurate or incomplete information. Notwithstanding the foregoing, you acknowledge that BeautiPura cannot guarantee the accuracy of any information submitted by any user, nor any identity information about any user.
You are responsible for maintaining the confidentiality of your User Codes. You agree that you will be fully responsible for all activities that occur utilizing your User Codes, and that BeautiPura has no duty to inquire as to the authority or propriety of instructions provided via your User Codes, or to otherwise verify the identity of anyone using your User Codes. You agree that BeautiPura shall not be responsible for damages or losses resulting from any breach of security caused by loss or your failure to maintain the confidentiality of your User Codes. If you permit access to your User Codes by third parties, then you agree to defend, indemnify, and hold BeautiPura harmless against any liability, losses, damages or costs and expenses (including attorneys' fees) arising out of, or resulting from, such access and related use of the Services. You also agree to immediately notify BeautiPura if you become aware of any loss or theft of your User Codes or any unauthorized use of your User Codes. BeautiPura reserves the right to block your User Codes for any reason.
For your protection, BeautiPura may require the use of encryption technologies for certain types of communications conducted through the Services. While we may provide those technologies; and might use other reasonable precautions to protect confidential information and provide suitable security, we do not guarantee or warrant that information transmitted through the internet or any data network is secure, or that such transmissions will be free from delay, interruption, interception, or error.
Your use of the Services to purchase merchandise indicates your agreement to follow and to be bound by the terms and conditions related to the sale of merchandise set forth in these Terms and Conditions. If you do not want to accept the terms and conditions related to the sale of merchandise, please do not purchase merchandise from the Services. Products offered through the Services are offered subject to availability. All orders are subject to email confirmation from us. We do not accept any backorders. We also only allow a maximum of eight (8) items of any specific product per order. While we do our best to ensure that product and pricing information is current and complete, BeautiPura is not liable for inaccurate information or for any information that has been omitted or is out of date.
Prices for products are quoted in United Arab Emirates Dirham (AED), however for your convenience, you may select a display currency from the list provided on the website; prices will be shown using this currency; however, payment will be made in AED. BeautiPura may, from time to time, offer promotions for shipping and other discounts on product purchases. We reserve the right to suspend any such promotions, update product information, change prices and adjust shipping and handling fees at any time without notice. Furthermore, we reserve the right to change, limit, refuse or cancel any order you place with us at our sole discretion. In the event we make a change to or cancel an order, we will attempt to notify you using the contact information provided at the time the order was made.
Any Samples provided are for personal use only. You may not sell or resell any of the products, or samples thereof, you purchase or otherwise receive from us.
By entering any transaction through the Services, you warrant and represent that all information you provide is true and correct (including, without limitation your credit card information and billing address), that any credit card transactions submitted by you are authorized, and that you are the legal holder of any credit card or payment account used to enter into any transaction through the Services. Furthermore, you warrant and represent that you are not a dealer, reseller, or distributor. If, in our sole discretion, we determine that (a) your means of payment is not valid, (b) a transaction is not authorized, (c) your means of payment cannot be processed or verified at the time of any charge (d) a charge is disputed for any reason other than failure by BeautiPura to deliver the product purchased by you, (e) you have abused or misused promotions or promotion codes, or (f) you have otherwise used the Services to enter into an improper transaction, the Company reserves the right to immediately terminate any pending transactions, suspend your access to the Services, and terminate all of BeautiPura's obligations hereunder. Notwithstanding anything herein to the contrary, you agree that any formal payment dispute lodged with any bank, merchant services provider, credit card or payment card company, or any third party discount provider shall be invalid unless (x) you notify BeautiPura within 60 days from date of the applicable transaction that you wish to dispute any charge relating thereto, and (y) that you have made reasonable, good faith efforts to resolve such dispute with BeautiPura directly, and such efforts have failed. You can e-mail details regarding your dispute to email@example.com. You should retain a copy of your transaction records and be familiar with BeautiPura terms and policies.
Once your order has been accepted, BeautiPura will process your order by packing and arranging for delivery of the goods to you.
BeautiPura will determine the most appropriate means of delivering goods to you depending on your location and any election of delivery method received from you where the Services permit such an election.
Depending on your location, the delivery time will usually be within 2 to 6 business days from the time that BeautiPura processes your order. We cannot guarantee or provide a day of the week or time of day for delivery.
We accept no responsibility for deliveries to incorrect or incomplete addresses provided by customers. If you provide an incorrect address and delivery is completed, you will be responsible for the purchase. If you provide an incorrect address and delivery is not completed, the order will be returned to us, and you will be responsible for any charges incurred in re-delivering the goods to the correct address.
Risk and title in goods purchased from the Company will pass to you upon delivery of the goods at your nominated delivery address. We accept no responsibility for damage caused to goods after delivery.
Prices and Payment.
To use our services that have fees associated with them, you must select a payment method and provide accurate billing and payment information when prompted. We accept payments online using PayPal, Visa, and MasterCard credit/debit cards in AED. You agree to pay BeautiPura for all charges incurred under your account, including all applicable taxes, fees, and surcharges. You authorize BeautiPura to charge your designated payment method for such charges. If BeautiPura, for any reason, does not receive payment from your designated payment method, you agree to pay all amounts due upon demand by BeautiPura or its operators. Every time you use the Site, you reaffirm that (i) BeautiPura (or its designated vendor acting as its billing agent) is authorized to charge your designated payment method; (ii) BeautiPura may submit charges incurred under your account for payment; and (iii) you will be responsible for such charges.
Price and availability of any product or service offered through the Site are subject to change without notice. Refunds and exchanges will be subject to the Payment Service's refund and exchange policies then in effect. You agree to pay all charges that may be incurred by you or on your behalf through the Site, at the price(s) in effect when such charges are incurred, including without limitation, any taxes that may be applicable. BeautiPura reserves the right to change the amount of, or the basis for determining, any charges or fees and to institute new charges or fees (such new charges or fees will only be instituted with prior notice to you).
SHIPPING AND DELIVERY
When placing an online order, and after you have entered a delivery address, you will be prompted to select a shipping method. We offer both local and international shipping to the countries we sell to.
Deliveries within the UAE usually take 1 to 2 business days after we have received notification and payment of your order. International orders may take between 1 and 2 weeks depending on the destination.
For all orders within the United Arab Emirates, we ship all orders placed before 5 PM - before 2 PM during Ramadan - on the same day. The order should get delivered on the next day by the distributor company. For orders placed after 5 PM - after 2 PM during Ramadan -, they are shipped the next day and delivered the day after by the distributor company. This may change, so; please check this page for the latest updates.
When you place and pay for an order you will receive an email confirming your order and once, we ship your order, we will send you a confirmation email including the tracking number to track your order.
Fees for delivery are calculated real-time depending on the volume and weight of your order. Such shipping fees are displayed during the checkout process and before you finalise and pay for your order.
To expedite your order please make sure your delivery address and the contact number of the person receiving the shipment is correct. Any incorrect information you supply may result in a delay in transit, loss, charges, or the parcel being returned to us. If any additional costs are incurred by BeautiPura due to incorrect information supplied by yourself, we will require you to cover these additional costs.
Once your order has been dispatched, it is no longer possible to make changes to the shipping address. We encourage you to always double-check your address and contact details before confirming the order. If you wish to cancel your order after it has been dispatched, you will need to wait for it to be delivered to you and either reject the delivery or return your order for a refund. Shipping costs will be deducted from all refunds.
Some countries charge duties or Value Added taxes when goods are imported. BeautiPura has no control over this and is not responsible for any of these charges. These charges are imposed by and controlled by local governments, border security and/or customs authorities and can be added randomly.
It is your responsibility to pay any duties, Value Added Tax, or other similar charges. If you refuse to pay these additional amounts, then your delivery will be returned to us. Provided that the product is still in its original condition, BeautiPura will refund you the cost of your purchase (minus the costs of shipping to and from your country).
Due to the nature of the skincare products, we cannot accept returns unless the item is incorrect, damaged. We ask that the products are returned unused and in the original packaging to receive a full refund or exchange. Please ensure all returns are sent back to us within 7 days of purchase. If 7 days have gone by since your purchase, unfortunately we cannot offer you a refund or an exchange.
Kindly follow the below steps for your return items:
- Download, fill and email us the Returns Form.
- Email us to firstname.lastname@example.org the Proof of Purchase, it is required to refund.
- Ensure the products are returned unused and in the original Packaging. You will need to attach a pre-paid return shipping label to the package and mail it to the address on the shipping label.
- An Image showing proof the damaged or the incorrect product, the photo must be sent to us to be examined by the quality control department.
Only products purchased on beautipura.com may be returned to BeautiPura for refund. BeautiPura products purchased from other locations must be returned to their original point of purchase. No refunds or exchanges can be given on promotional items. There are no cash refunds and we do not credit or refund charges for shipping or handling. Customers are responsible for the return shipping & handling charges. Refunds will be credited only through the original mode of payment within 10 — 12 business days of our receiving your return.
In case if late or missing refunds, kindly re-check your bank statement then contact your credit card company; It may take some time before it will be credited in your account or contact your bank and verify with them the bank processing time prior to posting the refund on your account. If you've done all this steps without result, please contact us.
Once your order has been confirmed, it is no longer possible to make changes to the shipping address or cancel it. If you wish to cancel your order after it has been dispatched, you will need to wait for it to be delivered to you and either reject the delivery or return your order for a refund. Shipping costs will be deducted from all refunds. However, you may return orders for a refund as specified under our Return Policy above.
THE SERVICES AND CONTENT ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, WHICH ARE HEREBY EXPRESSLY DISCLAIMED TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW. THE COMPANY SHALL NOT BE RESPONSIBLE OR LIABLE TO ANY USER FOR ANY ACTS OF FRAUD, THEFT, MISAPPROPRIATION, TAMPERING, HACKING, INTERCEPTION, PIRACY, MISUSE, MISREPRESENTATION, DISSEMINATION, OR OTHER ILLEGAL OR UNAUTHORIZED ACTIVITIES OF THIRD PARTIES. YOU UNDERSTAND AND EXPRESSLY AGREE THAT YOUR USE OF THE SERVICES AND THE CONTENT IS AT YOUR SOLE RISK, THAT ANY AND ALL CONTENT, MATERIAL AND DATA UPLOADED, DOWNLOADED OR OTHERWISE OBTAINED THROUGH YOUR USE OF THE SERVICES ARE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOU, YOUR PROPERTY OR ANY THIRD PARTY OR THEIR PROPERTY ARISING FROM USE OF THE SERVICES OR THE CONTENT. BEAUTIPURA NOT BE RESPONSIBLE FOR SHIPPING OR FULFILLMENT DELAYS, THE CANCELLATION OF ANY TRANSACTION OR THE UNAVAILABILITY OF ANY PRODUCT.
TO THE EXTENT THAT THE APPLICABLE LAW DOES NOT PERMIT THE DISCLAIMER OF WARRANTIES, THE PRODUCTS, SERVICES AND CONTENT ARE WARRANTED ONLY TO THE MINIMUM AMOUNT LEGALLY REQUIRED.
LIMITATION OF LIABILITY.
YOU AGREE THAT NO CLAIMS OR ACTION ARISING OUT OF, OR RELATED TO, THE USE OF THE SITE OR THESE TERMS AND CONDITIONS MAY BE BROUGHT BY YOU MORE THAN ONE (1) YEAR AFTER THE CAUSE OF ACTION RELATING TO SUCH CLAIM OR ACTION AROSE.
Term & Termination.
Applicable Law; Jurisdiction.
Consent to Receive Notices Electronically by Posting on the Site and Via Email
You consent to receive any agreements, notices, disclosures, and other communications (collectively, “Notices”) to which these Terms and Conditions refer from us electronically including without limitation by e-mail or by posting notices on this website. You agree that all Notices that we provide to you electronically satisfy any legal requirement that such communications be in writing. To withdraw your consent to receive Notices electronically, you must notify us of your withdrawal of such consent by emailing us email@example.com and discontinue your use of the service. In such event, all rights granted to you pursuant to these Terms and Conditions shall automatically terminate.